Frequently Asked Questions

There are so many things to remember and think of while you are planning your Florida vacation, let us help! Find a variety of frequently asked questions below to help make getting ready for your trip that much easier.

Our online website is the perfect place to book your reservation. Just pick your dates, location and request a quote. If you have any questions please contact us at 888-318-0022.

We require a 50% deposit of overall cost of reservation. Full payment is required 30 days prior to arrival date. We accept Visa, MasterCard, Amex and Discover credit or debit cards.

Instead of a damage deposit we suggest a non-refundable damage insurance. The cost is competitive with other vacation rental companies and it provides protection for up to $3000. Once the reservation is complete you will receive information associated with the insurance such as benefits, terms and conditions and other coverage information included.  If you opt for a damage deposit instead of the insurance, we require a $3,000 refundable security deposit.

Check in time is 4:00pm and check out time is 10:00am. We offer self- check in and will provide pre-arrival and arrival information containing any pertinent information.

Cancellations made at least 60 days prior to stay will receive 100% refund. Cancellation within 60 days of arrival will result in a 100% loss of all monies paid. We offer CSA Travel Protection Insurance and recommend purchasing if you have any concerns. The policy coverage is specific and should be reviewed. If circumstances lead you to cancelling your reservation, please notify us immediately.